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Justice Connect is a registered charity with the Australian Charities and Not-for-profits Commission.

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  • Justice Connect's Access Program

    Justice Connect matches people with legal problems with our network of 10,000+ pro bono (free) lawyers.

    As there are a limited number of lawyers, the service works with priority groups and projects to respond to rising legal need and matters in the public interest. There are some kinds of problems that the service cannot assist with.

    To make a request for assistance from Justice Connect, you will need to answer some questions. This application may identify that you are not eligible for assistance, and will suggest other places that you can look for help.

    If your problem and circumstances meet the service’s criteria, you will be asked to submit your answers and your contact details.

    I understand that this is an application only, that I am making a request for assistance, and until Justice Connect indicates that legal assistance will be provided, no client-solicitor relationship is created.

     How we use and what we do with your personal information

    The personal information that you provide to us in this application is used to make an assessment about whether we are able to provide you with a service or refer you to another service provider.

    We respect your privacy and confidential information, and have designed robust systems to protect your information.

    Some of our services are delivered by our lawyers in our pro bono network. We may share your information with these lawyers for the purposes of finding you legal assistance.

    We will not share your personal information with other service providers (other than lawyers that we are trying to recruit to provide you with legal assistance) without first seeking your consent.

    We may use deidentified and anonymised information collected to improve our products and services.

    We collect, use, disclose and store your personal information in accordance with our privacy policy.

    View our privacy policy and disclaimer.


    We’re working hard to connect you to help as soon as we can.

    Due to COVID19-related staff shortages, we may take up to 5 business days to review and respond to your application for legal assistance. We thank you for your patience during this time.
    If you are looking for urgent assistance, please contact your local legal aid.

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  • Select a location of your legal issue. This might be different to where you are now.

    • National

      ×

      Includes Cocos Islands, Norfolk Island, Christmas Island, Jarvis Bay, Ashmore and Cartier Islands, Heard Island and McDonald Islands, Coral Sea Islands.

  • We generally cannot assist people with legal problems that are outside of Australia, or who are living outside of Australia.

  • Please select the type of legal problem you need help with*

    Please select the legal problems that you have. You may select more than one problem.

  • Please confirm your legal problem type*

    This list below is of the areas of law relevant to the priority groups and projects Justice Connect can assist with via our Access Program. You can edit your selections.

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  • How we can help for your problem types

    You have selected some matters that Justice Connect cannot assist with, but we may be able to assist you with some of your problems.

    Read about the problems that we can't help with, and then you can continue to tell us more about the problems we can help with. 

    Problem types we can't help with:

  • Criminal law matters

    Unfortunately we cannot assist with criminal law matters. We know that finding free legal assistance for criminal law matters that are not eligible for legal aid can be difficult. Justice Connect cannot assist with criminal law matters unless you are already receiving assistance as a client of the Homeless Law service for a different legal issue. We recommend that you contact the legal aid in your state or territory to find out if you are eligible for free assistance from legal aid before trying anywhere else. If legal aid cannot assist, you can try your local community legal centre, or seek a referral to a lawyer on a fee paying basis from your local law society.

  • Compensation and personal injury claims

    Justice Connect cannot assist with compensation claims or personal injury claims as we do not have a service in this area of law. If a compensation or personal injury claim has a reasonable chance of success, a 'no win no fee' firm will usually be prepared to take on your matter, as they can take their fees from the outcome of your successful claim.  We recommend that you search for a 'no win, no fee' firm in your area.

  • Visa Application

    We know that finding assistance can be difficult. Justice Connect cannot assist people to prepare visa applications as we are not registered migration agents. If you are a refugee seeking assistance to make an asylum claim, there are several services that may be able to help. 

    Refugees in Victoria:

    • The Asylum Seeker Resource Centre
    • Refugee Legal

    Refugees in NSW:

    • Refugee Advice and Casework Service

  • Complaints about a lawyer

    You selected that you have a dispute with a lawyer. Unfortunately Justice Connect is not able to help with this type of legal issue. We know that finding assistance can be difficult.

    We recommend that you contact the Legal Services Regulator in your state (for example the Victorian Legal Services Commissioner or the NSW Legal Services Commissioner). Alternatively, for guidance on other legal services please go here.

  • Will and probate

    You selected that you have a will and probate problem. Unfortunately Justice Connect is not able to help with this type of legal issue. You could try attending your local community legal centre, or you can contact the Law Society in your state or territory for a referral to a specialist will and probate lawyer (on a fee-paying basis).

  • Neighbourhood dispute

    You selected that you have a dispute with a neighbour. Unfortunately Justice Connect is not able to help with this type of legal issue. You can try attending your local community legal centre, however you may need to pay for a lawyer to assist you. If you would like to find a lawyer with expertise in the issue you have, you can contact your local law society who will be able to refer you to a lawyer.

  • Family law legal problem

    You selected that you have a family law legal problem. Unfortunately Justice Connect is not able to help with this type of legal issue. We know that finding assistance can be difficult. We recommend that you contact the Legal Aid Commission in your state or territory, and also visit your local community legal centre. Alternatively, for guidance on other legal services please go here.

  • Planning disputes

    Unfortunately, Justice Connect is not able to assist with planning disputes or neighbourhood disputes.

    You can speak to your local council about local planning laws. You can also seek help from a lawyer that you pay for. To find a lawyer with relevant expertise you can ask your local law society for a referral to a lawyer.

  • Workplace Injury

    Unfortunately, Justice Connect is not able to assist with workplace injury matters.

    Often, you will be able to find legal representation on a ‘no win, no fee’ basis if you have a workplace claim. You can speak to plaintiff firms that regularly represent applicants in compensation claim cases and ask them if they will represent you on a ‘no win, no fee’ basis.

  • Small Business Problems

    Justice Connect is able to assist in small business problems where your business has been affected by bushfires and employs less than 20 people.

    Apply for assistance for your small business

    For guidance on other legal services please go to our Who we can’t help page

  • Intervention Order

    Justice Connect is usually not able to help with intervention order matters. We may only be able to assist with intervention order matters if we are already assisting you with a different legal problem, and the intervention order is related to that problem.

    We know that finding free legal assistance for intervention order matters that are not eligible for legal aid can be difficult. We recommend that you contact the Legal Aid Commission in your state or territory to find out if they can help you with your intervention order. You can also try your local community legal centre, or seek a referral to a lawyer on a fee paying basis from your local law society.

  • Continue

    To find out if you are eligible for assistance from Justice Connect for your other legal problems please press next.

  • Criminal law matters

    Unfortunately we cannot assist with criminal law matters. We know that finding free legal assistance for criminal law matters that are not eligible for legal aid can be difficult. Justice Connect cannot assist with criminal law matters unless you are already receiving assistance as a client of the Homeless Law service for a different legal issue.

    We recommend that you contact the legal aid in your state or territory to find out if you are eligible for free assistance from legal aid. You can also try your local community legal centre, or seek a referral to a lawyer on a fee paying basis from your local law society.

  • Compensation and personal injury claims

    Justice Connect cannot assist with compensation claims or personal injury claims as we do not have a service in this area of law. If a compensation or personal injury claim has a reasonable chance of success, a 'no win no fee' firm will usually be prepared to take on your matter, as they can take their fees from the outcome of your successful claim.  We recommend that you search for a 'no win, no fee' firm in your area.

  • Visa Application

    We know that finding assistance can be difficult. Justice Connect cannot assist people to prepare visa applications as we are not registered migration agents. If you are a refugee seeking assistance to make an asylum claim, there are several services that may be able to help. 

    Refugees in Victoria:

    • The Asylum Seeker Resource Centre
    • Refugee Legal

    Refugees in NSW:

    • Refugee Advice and Casework Service

  • Complaints about a lawyer

    You selected that you have a dispute with a lawyer. Unfortunately Justice Connect is not able to help with this type of legal issue. We know that finding assistance can be difficult.

    We recommend that you contact the Legal Services Regulator in your state (for example the Victorian Legal Services Commissioner or the NSW Legal Services Commissioner). Alternatively, for guidance on other legal services please go here.

  • Family law legal problem

    You selected that you have a family law legal problem. Unfortunately Justice Connect is not able to help with this type of legal issue. We know that finding assistance can be difficult. We recommend that you contact the Legal Aid Commission in your state or territory, and also visit your local community legal centre. Alternatively, for guidance on other legal services please go here.

  • Will and probate

    You selected that you have a will and probate problem. Unfortunately Justice Connect is not able to help with this type of legal issue. You could try attending your local community legal centre, or you can contact the Law Society in your state or territory for a referral to a specialist will and probate lawyer (on a fee-paying basis).

  • Neighbourhood dispute

    You selected that you have a dispute with a neighbour. Unfortunately Justice Connect is not able to help with this type of legal issue. You can try attending your local community legal centre, however you may need to pay for a lawyer to assist you. If you would like to find a lawyer with expertise in the issue you have, you can contact your local law society who will be able to refer you to a lawyer.

  • Planning disputes

    Unfortunately, Justice Connect is not able to assist with planning disputes or neighbourhood disputes.

    You can speak to your local council about local planning laws. You can also seek help from a lawyer that you pay for. To find a lawyer with relevant expertise you can ask your local law society for a referral to a lawyer.

  • Workplace Injury

    Unfortunately, Justice Connect is not able to assist with workplace injury matters.

    Often, you will be able to find legal representation on a ‘no win, no fee’ basis if you have a workplace claim. You can speak to plaintiff firms that regularly represent applicants in compensation claim cases and ask them if they will represent you on a ‘no win, no fee’ basis.

  • Small Business Problems

    Justice Connect is able to assist in small business problems where your business has been affected by bushfires and employs less than 20 people.

    Apply for assistance for your small business

    For guidance on other legal services please go to our Who we can’t help page

  • Intervention Order

    Justice Connect is usually not able to help with intervention order matters. We may only be able to assist with intervention order matters if we are already assisting you with a different legal problem, and the intervention order is related to that problem.

    We know that finding free legal assistance for intervention order matters that are not eligible for legal aid can be difficult. We recommend that you contact the Legal Aid Commission in your state or territory to find out if they can help you with your intervention order. You can also try your local community legal centre, or seek a referral to a lawyer on a fee paying basis from your local law society.

  • Something Else

    You selected that you have a legal problem that Justice Connect cannot assist with, and Something Else. Unfortunately, Justice Connect cannot assist with all types of legal issues.

    For guidance on other legal services please go to our Who we can’t help page

  • Thank you for checking your eligibility online. 

  • Tell us about you*

  • Why are we asking for this information?

    Why we are asking

    ×
    We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.
  • If you have a partner or spouse, please answer this question for your combined income (e.g. is your only source of income as a couple government benefits)
  • For example, children or elderly parents that live with you who rely on your income.
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    Income eligibility checks

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  • Income too high

    Based on your responses, for the type of legal problem that you have, your income and assets are above our eligibility requirements.

    Justice Connect's services focus on assisting the most vulnerable people. We know that there are many people with unmet legal needs who cannot afford a lawyer, and are not eligible for our services. We advocate for increased funding of legal services so that more people can access free legal help.

    You can read more about our services and access self-help tools for those services here, and you can also read more about where else you can look for free legal help here.

  • Describe your assets and debts*

  • Why are we asking for this information?

    Why we are asking

    ×
    We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.
  • Please provide a rough guess of the value of assets that you own like cars, tools, jewellery.
  • A rough guess of the amount of debts that you have, not including mortgages over property. Include credit card debt, personal loans etc.
  • A rough guess of the estimated value of property that you own (eg your home or investment properties).
  • A rough guess of the amount outstanding in mortgages over property that you own.

  • Please describe your legal problem in more detail*

    The more information we receive, the easier it will be for us to assess whether we can provide you with assistance. If you do not provide enough information for us to understand what's going on, you may need to make this application again.

    You have selected the following legal areas:
    {    Legal problem type:100}

  • Details about your appeal

  • Please provide further information about the:

    • Background
    • Who is involved
    • What has happened
    • What help you need and
    • The particular outcome you are hoping to achieve
  • Please provide the details you have about your hearing such as the name of the court (e.g VCAT, Magistrates Court)
    Date Please describe what will happen on this date Actions
       
    • Edit
    • Delete
    There are no Dates.

    Maximum number of dates reached.

  • Formal letters or notices

    Have you received formal letters or notices about your problem?*

  • You can select multiple files to upload (Max. 4 documents, 60MB per document)
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, jpeg, doc, docx, Max. file size: 63 MB, Max. files: 4.

    • Please provide names of other parties to the legal dispute

      By other parties we mean the people on the other side of the legal issue (eg. a person, a business).
    • Organisation / Individual Name Party's Phone Actions
         
      • Edit
      • Delete
      There are no Parties.

      Maximum number of parties reached.

    • Personal Circumstances

      Do any of the following apply to you? Providing this information is optional.

    • Why are we asking for this information?

      Why we are asking

      ×
      We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.

      You may select multiple options

    • Do you have any other special or life circumstances that you think Justice Connect should consider or know about?

    • Your contact details*

    • e.g. any safety concerns or any potential issues with contacting you
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    • DD slash MM slash YYYY
    • Eg: date of hearing, date of AGM, date of appeal

    • Please provide details of other parties to the legal dispute.

      By other parties we mean the people on the other side of the legal issue (eg. a person, a business). We understand you may not know all the details of the other party, please just provide the details you are aware of. 

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