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Justice Connect is a registered charity with the Australian Charities and Not-for-profits Commission.

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  • Justice Connect’s Access Program


    Access Program responds to areas of rising legal need and matters in the public interest, generally in Victoria and New South Wales.

     

    Legal problems we may be able to assist with include:

    ✓ Financial legal problems

    ✓ Disputes about work and employment

    ✓ Legal problems in emerging areas such as disaster-related legal issues


    There are areas of law that unfortunately we cannot assist with, including:

    X  Criminal law

    X  Family law

    X  Migration and refugee claims

    X  Neighbourhood disputes*

    X  Planning disputes*

    X  Small business problems*


    * There are exceptions for disaster-related legal issues.

     

    For more information on what we cannot assist with, and details of alternative providers of free legal help, please visit https://justiceconnect.org.au/access-program-who-we-cant-help/.


    I understand that this is an application only, where I am making a request for assistance, and no client-solicitor relationship is created.


     How we use and what we do with your personal information

    The personal information that you provide to us in this application is used to make an assessment about whether we are able to provide you with a service or refer you to another service provider.

    We respect your privacy and confidential information, and have designed robust systems to protect your information.

    Some of our services are delivered by our lawyers in our pro bono network. We may share your information with these lawyers for the purposes of finding you legal assistance.

    We will not share your personal information with other service providers (other than lawyers that we are trying to recruit to provide you with legal assistance) without first seeking your consent.

    We may use deidentified and anonymised information collected to improve our products and services.

    We collect, use, disclose and store your personal information in accordance with our privacy policy.

    View our privacy policy and disclaimer.




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  • Select a location of your legal issue. This might be different to where you are now.

    • National

      x

      Includes Cocos Islands, Norfolk Island, Christmas Island, Jarvis Bay, Ashmore and Cartier Islands, Heard Island and McDonald Islands, Coral Sea Islands.

  • We generally cannot assist people with legal problems that are outside of Australia, or who are living outside of Australia.

  • Please select the type of legal problem you need help with*

    Please select the legal problems that you have. You may select more than one problem.

  • Please confirm your legal problem type*

    This list below is of the areas of law relevant to the priority groups and projects Justice Connect can assist with via our Access Program. You can edit your selections.

    • Appealing an order or decision

      x

      - Matters appealed to the Federal Courts or civil matters appealed to the Victorian Supreme Court

      - Decision by Domestic Building Dispute Resolution Victoria appealed to the Victorian Civil and Administrative Tribunal

      - Appealing a decision from a state based or national discrimination body

      - Appealing Magistrates Court of Victoria orders made in the civil list


      Note: Justice Connect does not assist with family law, criminal law or migration law appeals

    • Access to hormone treatment therapy (Stage 2 Access)

      x

      Applications in the Federal Circuit and Family Court of Australia.

    • Credit and debt

      x

      Must be for an individual; for example:

      - Bankruptcy

      - Mortgage repossession

      - Credit loans

      - Unauthorised loans

      - Contract disputes

    • Financial abuse

      x

      - Financial abuse, including financial abuse of older people and people subject to Guardianship or Administration Orders

      - Unauthorised loans

      - Fraud and duress

      - Contract disputes

      - Elder abuse

    • Fair work and employment

      x

      Must be for an employee; employment matters including:

      - General protections dismissals that have been to the Fair Work Commission

      - Workplace discrimination that has been to the Fair Work Ombudsman

      - Unpaid wages or entitlements

      - Restraint of trade clauses in employment contracts

    • Workplace sexual harassment

      x

      Must be for an employee.

    • Something else

      x

      There are areas of law that unfortunately we cannot assist with*, including:

      - Compensation claims 

      - Complaints about lawyers 

      - Criminal law 

      - Family law 

      - Migration and refugee claims 

      - Neighbourhood disputes

      - Personal injury claims 

      - Planning disputes

      - Small business problems


      * Link will open in a new window

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  • How we can help for your problem types

    You have selected some matters that Justice Connect cannot assist with, but we may be able to assist you with some of your problems.

    Read about the problems that we can't help with, and then you can continue to tell us more about the problems we can help with. 

    Problem types we can't help with:

  • Continue

    To find out if you are eligible for assistance from Justice Connect for your other legal problems please press next.

  • Something Else

    You selected that you have a legal problem that Justice Connect cannot assist with, and Something Else. Unfortunately, Justice Connect cannot assist with all types of legal issues.

    For guidance on other legal services please go to our Who we can’t help page

  • Thank you for checking your eligibility online. 

  • Tell us about you*

  • Why are we asking for this information?

    Why we are asking

    ×
    We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.
  • If you have a partner or spouse, please answer this question for your combined income (e.g. is your only source of income as a couple government benefits)
  • For example, children or elderly parents that live with you who rely on your income.
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    Income eligibility checks

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  • Income too high

    Based on your responses, for the type of legal problem that you have, your income and assets are above our eligibility requirements.

    Justice Connect's services focus on assisting the most vulnerable people. We know that there are many people with unmet legal needs who cannot afford a lawyer, and are not eligible for our services. We advocate for increased funding of legal services so that more people can access free legal help.

    You can read more about our services and access self-help tools for those services here, and you can also read more about where else you can look for free legal help here.

  • Describe your assets and debts*

  • Why are we asking for this information?

    Why we are asking

    ×
    We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.
  • Please provide a rough guess of the value of assets that you own like cars, tools, jewellery.
  • A rough guess of the amount of debts that you have, not including mortgages over property. Include credit card debt, personal loans etc.
  • A rough guess of the estimated value of property that you own (eg your home or investment properties).
  • A rough guess of the amount outstanding in mortgages over property that you own.

  • Please describe your legal problem in more detail*

    The more information we receive, the easier it will be for us to assess whether we can provide you with assistance. If you do not provide enough information for us to understand what's going on, you may need to make this application again.

    You have selected the following legal areas:
    {    Legal problem type:100}

  • Details about your appeal

  • Please provide further information about the:

    • Background
    • Who is involved
    • What has happened
    • What help you need and
    • The particular outcome you are hoping to achieve
  • Please provide the details you have about your hearing such as the name of the court (e.g VCAT, Magistrates Court)
    Date Please describe what will happen on this date Actions
       
    • Edit
    • Delete
    There are no Dates.

    Maximum number of dates reached.

  • Formal letters or notices

    Have you received formal letters or notices about your problem?*

  • You can select multiple files to upload (Max. 4 documents, 60MB per document)
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, jpeg, doc, docx, Max. file size: 63 MB, Max. files: 4.

    • Please provide names of other parties to the legal dispute

      By other parties we mean the people on the other side of the legal issue (eg. a person, a business).
    • Organisation / Individual Name Party's Phone Actions
         
      • Edit
      • Delete
      There are no Parties.

      Maximum number of parties reached.

    • Personal Circumstances

      Do any of the following apply to you? Providing this information is optional.

    • Why are we asking for this information?

      Why we are asking

      ×
      We are asking this information because it helps us assess if we have a service that can help you. Some of our services have specific eligibility criteria. We will not save this information linked to your name unless you provide your name to us at a later stage in the application process.

      You may select multiple options

    • Do you have any other special or life circumstances that you think Justice Connect should consider or know about?

    • Your contact details*

    • e.g. any safety concerns or any potential issues with contacting you
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    "*" indicates required fields

    DD slash MM slash YYYY
    Eg: date of hearing, date of AGM, date of appeal

    • Please provide details of other parties to the legal dispute.

      By other parties we mean the people on the other side of the legal issue (eg. a person, a business). We understand you may not know all the details of the other party, please just provide the details you are aware of. 

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